Additional User-Level Information Now Available on Your Loan Prospector
Invoice
[February 21, 2006]
Based on your requests, starting this month, to make it even easier for you
to reconcile your monthly Loan Prospector invoice, we're adding more transaction-level
details to your invoice. You'll now find a Loan Prospector User ID associated
with each Loan Prospector transaction. With this change, you'll have more information
to help you further identify exactly which individuals within your organization
are submitting transactions, allowing you to more effectively charge-back costs
to different cost centers or branches. You'll also find this information helpful
to better track Loan Prospector usage and ensure that only your authorized users
are submitting transactions through Loan Prospector.
How to Take Advantage of This Information
Taking advantage of this new information is easy. Here's how:
- Within your transaction-level detail file, you'll see a new column labeled
User ID. If you're a third-party originator, you'll receive this
information as an HTML file along with your e-mail invoice. If you're
a Freddie Mac Seller/Servicer, in addition to the invoice you receive in the
mail, we'll also e-mail you a .dat or text file that will include your
transaction-level details.
- Simply save your transaction-level detail file to your computer, and open
it in a spreadsheet program such as Microsoft Excel.
- Once in the spreadsheet, you'll be able to sort or filter data by any of
the fields listed. This tip is particularly helpful if you have several users
or cost centers.
The User ID is made up of the company name and individual name separated by
underscore. Example: company name_first initial and last name or abcmortgage_jsmith.
It's also the same as the LP User Name you use to sign-in to Loan Prospector.
If you're using LoanProspector.com's system-to-system access method, because
this access method requires only a company-level User ID, you will see only
that User ID on your invoice for all transactions. Example: abcmortgage_lpsys2sys.
This enhancement will not be available to customers using LP Classic®.
If you have any questions about this process or your Loan Prospector invoice,
please email the Loan Prospector billing department at loan_prospector_billing@freddiemac.com.
Keep Your Loan Prospector User Information Secure
As always, be sure to maintain the security of your Loan Prospector User IDs
and passwords. Here are a few helpful tips to keep in mind:
- Maintain a record of your User ID and password.
- Instruct employees to change their passwords every 90 days, or sooner,
and keep their passwords confidential.
- Order an unique User ID and password for every employee in your office
(these should not be shared).
- Never share User IDs and passwords with others employees.
- Notify Freddie Mac immediately of employee terminations, so we can revoke
old passwords, by updating this information on the Account Maintenance page
on LoanProspector.com.
- Never use a password that is the same as your User ID, or vice-versa.
- Review the User IDs on your invoice for accuracy and to ensure that only
authorized users are submitting transactions through Loan Prospector.
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