// ** the total number of faqs faqTotal = 40; // ** For example: questions are numbered 0 - 39 which = 40 total // ** the array of FAQ questions -- be sure to escape any quotes (\") ** var question = new Array(); question[0] = "What is an approved Freddie Mac Seller/Servicer?"; question[1] = "What is a third-party originator (TPO) in terms of using Loan Prospector?"; question[2] = "What does \"Direct Access\" mean?"; question[3] = "What does \"Sponsored Access\" mean?"; question[4] = "What is a merged credit report?"; question[5] = "What is the difference between a merged credit report and a credit infile?"; question[6] = "If I already have agreements with CRCs or their affiliated companies for merged credit do I still need to contact them when I sign up for Loan Prospector?"; question[7] = "Once I start the online sign up process, can I stop, save my work and continue at a later time?"; question[8] = "Does everyone in my organization who plans to use Loan Prospector need to individually sign up?"; question[9] = "What if I notice an error in my paperwork after I have completed the sign up process?"; question[10] = question[9]; question[11] = question[9]; question[12] = question[9]; question[13] = question[9]; question[14] = "May I fax in my paperwork?"; question[15] = "Where do I mail my completed paperwork?"; question[16] = "How will I know when you receive my paperwork?"; question[17] = "How long will it take to process my paperwork?"; question[18] = "What is the role of the person whose name is entered as our company's \"Point of Contact\"?"; question[19] = "What is the role of the person whose name is entered as our company's \"Principal/Officer\"?"; question[20] = "Why do you require the Social Security Number of my company's principal?"; question[21] = "Do I have to include the transmittal cover sheet with the other documentation I mail to Freddie Mac?"; question[22] = "How do I check on the status of my sign up?"; question[23] = "Can I set up my account to pay all charges with my credit card?"; question[24] = "Why do I have to fill out the credit repository paperwork again if I already have relationships with the three national credit repositories?"; question[25] = "How will I receive our User IDs and passwords?"; question[26] = "What if I don't know my TPO number?"; question[27] = "I already use Loan Prospector through my sponsoring wholesale lender. Now that I am setting up my own account for direct access to Loan Prospector, why do I have to fill out the credit repository paperwork?"; question[28] = "How will I receive our TPO number and password?"; question[29] = "Can I use my Freddie Mac Seller/Servicer number to submit loans through another wholesale lender's system?"; question[30] = "If I am already signed up for Loan Prospector, why do I need to sign up again?"; question[31] = "How do I get my sponsoring wholesale lender's Seller/Servicer number so I can complete the Loan Prospector sign up process?"; question[32] = "If my sponsoring wholesale lender gave me its Seller/Servicer number to access Loan Prospector through their website/interface, does that mean I am an Approved Freddie Mac Seller/Servicer?"; question[33] = "The online sign up confirmation page displayed the wrong company name for my sponsoring wholesale lender. What should I do?"; question[34] = "If I already have a Loan Prospector TPO number and am ordering merged credit through my sponsoring wholesale lender's system, why do I have to complete the credit repository paperwork for my new sponsoring lender?"; question[35] = "If I have entered into an agreement with a new wholesale lender do I have to get a new TPO number for the new lender?"; question[36] = "Can I assign loans to any wholesale lender that Freddie Mac works with?"; question[37] = "My company is already signed up for Loan Prospector, but I don't know our TPO number. May I just leave this field blank?"; question[38] = "If I have entered into an agreement with a new wholesale lender do I have to get a new TPO number for the new lender?"; question[39] = "How will I receive our TPO number and password?"; // ** the array of FAQ answers -- be sure to escape any quotes (\") ** var answer = new Array(); answer[0] = "An approved Freddie Mac Seller/Servicer is an institution specifically approved by Freddie Mac to sell mortgages to Freddie Mac and/or service mortgages purchased by Freddie Mac."; answer[1] = "A TPO who uses Loan Prospector is a licensed originator of mortgage loans who does not have a Seller agreement or Seller/Servicer number with Freddie Mac. TPOs generally include mortgage brokers, mortgage bankers, correspondent lenders and non-approved Freddie Mac Seller/Servicers. If you are a TPO, you will need to sign up for a Loan Prospector TPO number to: At times, approved Freddie Mac Seller/Servicers will also need a Loan Prospector TPO number if they are going to submit loans through a sponsoring wholesale lender's website."; answer[2] = "\"Direct Access\" means you would like to set up your own billable account for submitting loans directly to Loan Prospector. If you are an approved Freddie Mac Seller/Servicer you will submit loans directly to Loan Prospector and then sell the loans to Freddie Mac or assign them to another wholesale lender. If you are a TPO you will submit loans directly to Loan Prospector and then assign loans to the wholesale lender of your choice."; answer[3] = "\"Sponsored Access\" means that you have a business relationship with one or more wholesale lenders who work directly with Loan Prospector and you will submit loans through those wholesale lenders' systems."; answer[4] = "A merged credit report is a combined credit summary from all three national credit repositories (Equifax, Experian, and TransUnion). This service is offered by credit reporting companies (CRCs) or their affiliates."; answer[5] = "Credit infiles are raw data credit reports provided by each of the three national credit repositories, while merged credit reports provide a combined credit summary from all three national credit repositories on a single report."; answer[6] = "Yes. Even if you have existing relationships with the CRCs, in order to use Loan Prospector's Merged Credit Report Options, you must specifically update your account for accepting merged credit reports and/or Reference Numbers through Loan Prospector."; answer[7] = "No. You must complete the sign up process in one session. If you exit the sign up process before you finish, you will lose any information entered."; answer[8] = "No. The sign up process covers your entire company for use of Loan Prospector. During the sign up process you will be asked for the name, email, and phone number for each anticipated user so we can create a unique ID and password for each user."; answer[9] = "If there is an error in your paperwork, you may download blank copies of individual forms. All of your forms must be filled out completely and accurately in order to complete the sign up process."; answer[10] = "If there is an error in your paperwork, you may download blank copies of individual forms. All of your forms must be filled out completely and accurately in order to complete the sign up process."; answer[11] = "If there is an error in your paperwork, you may download blank copies of individual forms. All of your forms must be filled out completely and accurately in order to complete the sign up process."; answer[12] = "If there is an error in your paperwork, you may download blank copies of individual forms. All of your forms must be filled out completely and accurately in order to complete the sign up process."; answer[13] = "If there is an error in your paperwork, you may download blank copies of individual forms. All of your forms must be filled out completely and accurately in order to complete the sign up process."; answer[14] = "No. We must have the original, signed copies of your paperwork in order to complete the sign up process."; answer[15] = "You must mail all completed documentation to Freddie Mac at the below address. We recommend that you use a mailing method that allows you to track your package's delivery.

Freddie Mac
Attn: Loan Prospector
MS A2B
8250 Jones Branch Drive
McLean, VA 22102-3110

IMPORTANT: You must mail the original, signed documents to Freddie Mac to complete the sign up process. All documents must be dated within 75 days of your online sign up confirmation date. Photocopies or faxes will not be accepted and will delay completion of your sign up."; answer[16] = "We recommend that you mail your paperwork using a method that allows you to track delivery of your package to Freddie Mac. Once we have completed processing your paperwork, we will send your primary contact an email confirmation that the sign up is complete."; answer[17] = "Once we have received all of your required and completed documentation, the average time needed to process your paperwork is 5 business days. The time may vary due to volume of requests."; answer[18] = "The person you designate as the \"point of contact\" will receive confirmation of your registration and all communications related to your Loan Prospector account."; answer[19] = "The person that you designate as your \"Principal/Officer\" should be an officer of your company and will be responsible for signing all contracts."; answer[20] = "We require your principal's Social Security Number only for identification purposes. We do not order credit reports on your principal as part of Freddie Mac's Loan Prospector sign up process."; answer[21] = "Yes. The Loan Prospector transmittal cover sheet includes your confirmation number and must be part of the paperwork you mail to Freddie Mac so we can successfully link your documentation to your online sign up and complete your request for access."; answer[22] = "When mailing your documentation to Freddie Mac, we recommend that you use a mailing method that allows you to track your package's delivery. Once your package has arrived you can check on the status of your registration by calling Freddie Mac Customer Service at (800) FREDDIE [373-3343] if you are an approved Freddie Mac Seller/Servicer or (888) LP ON WEB [576-6932] if you are a TPO. Please have your online sign up confirmation number available when you call so we can assist you promptly."; answer[23] = "No. At this time we do not accept credit cards. You must complete an automated clearinghouse (ACH) draft for payment purposes."; answer[24] = "Regardless of your current relationships with the credit repositories, you must complete the credit repository paperwork again to be able to order merged credit and/or credit infiles through Loan Prospector."; answer[25] = "Once we have completed processing your paperwork, we will send your primary contact a confirmation that your sign up is complete along with a list of requested User IDs. We will also send each user a separate email containing their temporary password. Users must contact the designated primary contact to get their assigned User ID."; answer[26] = "If you don't know your TPO number or aren't sure if you have one, please contact customer service at (888) LP ON WEB [576-6932]. When calling, please have your company name, address and tax identification number available so we can assist you promptly."; answer[27] = "Your current agreements are through your sponsoring wholesale lender. In order to set up your own billable account for direct access to Loan Prospector, you must have agreements on record that are specifically for your company's use of Loan Prospector and separate from your current sponsored model"; answer[28] = "Once we have completed processing your paperwork, we will send your primary contact your company's TPO number, Loan Prospector password and list of requested User IDs. We will also send each user a separate email containing their temporary password. Users must contact the primary contact to get their assigned User ID."; answer[29] = "If you have an existing business relationship with a sponsoring wholesale lender you may submit loans through that lender's system; however you must sign up for a Loan Prospector TPO number for submitting loans through that lender's system."; answer[30] = "If you are an approved Freddie Mac Seller/Servicer who will also submit loans through a wholesale lender's system, you must sign up again in order to establish a Loan Prospector TPO number and affiliation with your sponsoring wholesale lender. You will use your TPO number only when submitting loans through your sponsoring wholesale lender's system."; answer[31] = "You must contact your sponsoring wholesale lender directly as they are the only ones that can provide you with this information."; answer[32] = "No. Using your sponsoring wholesaler lender's Seller/Servicer number affiliates you with that lender to use Loan Prospector through the lender's system. It does not approve you as Freddie Mac Seller Servicer. An approved Freddie Mac Seller/Servicer is an institution specifically approved by Freddie Mac to sell mortgages to Freddie Mac and/or service Dmortgages purchased by Freddie Mac. "; answer[33] = "If the information displayed is incorrect, select \"No\" to re-enter the Seller/Servicer number. Also, double check that you are entering the correct number for your sponsoring wholesale lender. If the company name is still incorrect, contact your wholesale lender to verify it."; answer[34] = "Merged credit agreements are different than agreements with the three national credit repositories for credit infiles. If your new sponsoring wholesale lender uses credit infiles, you must complete the credit repository paperwork for ordering credit infiles through its system."; answer[35] = "No. You should use your existing TPO number and complete the sign up process in order to affiliate the new wholesale lender to your existing TPO number and account."; answer[36] = "Yes, as long as you have an existing business relationship or establish one with the wholesale lender or lenders with whom you would like to do business."; answer[37] = "No. Providing your TPO number during the sign up process when you affiliate a new wholesale lender to your account may greatly reduce the amount of information you must provide during the sign up process. If you don't remember your TPO number, please contact our customer service representatives at 888 LP ON WEB [576-6932] and they will look it up for you. Please have your company name, address and tax identification number available so we can assist you promptly."; answer[38] = "No. You should use your existing TPO number and complete the sign up process in order to affiliate the new wholesale lender to your existing TPO number and account."; answer[39] = "Once we have completed processing your paperwork, we will send your primary contact your company's TPO number and Loan Prospector password. Both will be required when you use your sponsoring wholesale lender's system."; // ** the array of when each FAQ displays -- specify page A B C D or E, or a combination thereof ** var faqList = new Array(); faqList[0] = "A,B,D"; faqList[1] = "A,C,E"; faqList[2] = "A,B,C"; faqList[3] = "A,B,D,E"; faqList[4] = "A,B,C,D,E"; faqList[5] = "A,B,C,D,E"; faqList[6] = "A,B,C,D,E"; faqList[7] = "A,B,C,D,E"; faqList[8] = "A,B,C,D"; faqList[9] = "A"; faqList[10] = "B"; faqList[11] = "C"; faqList[12] = "D"; faqList[13] = "E"; faqList[14] = "A,B,C,D,E"; faqList[15] = "A,B,C,D,E"; faqList[16] = "A,B,C,D,E"; faqList[17] = "A,B,C,D,E"; faqList[18] = "A,B,C,D,E"; faqList[19] = "A,B,C,D,E"; faqList[20] = "A,B,C,D,E"; faqList[21] = "A,B,C,D,E"; faqList[22] = "A,B,C,D,E"; faqList[23] = "A,B,C,E"; faqList[24] = "B,C,D,E"; faqList[25] = "B"; faqList[26] = "C,D,E"; faqList[27] = "C"; faqList[28] = "C"; faqList[29] = "D"; faqList[30] = "D,E"; faqList[31] = "D,E"; faqList[32] = "D"; faqList[33] = "D,E"; faqList[34] = "D,E"; faqList[35] = "D"; faqList[36] = "D"; faqList[37] = "E"; faqList[38] = "E"; faqList[39] = "E"; // to call this function from a web page, simply pass it the page code - A,B,C, D or E -- that you want displayed // for example, to display the FAQs for page B, put the following inside a